I was a member with Golds Gym in E. Windsor for 2 years, I went 3X a week, and every Sat. And Sun. Faithfully. One Saturday morning I was at the gym using the equipment and there was a couple with one of the trainers. After using one piece of equipment I went to another in the facility, no one was using it, when
I got on the equipement, I was told I had to get off because the equipment by the trainer because the couple she was training was using it, I told her no one was using the equipment, so I had a right to use it, and said I pay for the use of all the equipment here at the gym. Once I finished using this piece of equipment, I continue to use another piece of equipment that was next to the traner and couple.
The trainer and couple both agreed in their remark to me I was a b*tch. I told them to leave me the F&alone and continue my my work out. When I call the Gym manager that monday, I explained what had happen, and was told they will straighten this out because if the equipment was not in use then anyone can use the equipment. Well I was told I needed to apoligize to the trainer by the manager because that what is expected.
I was told my membership would no longer be honor if I didn't aplogize. I found out from one of the other trainers that this trainer had lied, so now I am no longer welcome at this gym. I have always mind my own business, never create any problems then or now. What ever happen to customer service. I am seeking the name of the owner (s) I will also write to this person as well.
Thank you
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