I did accept a collect call and I do remember putting in the information to verify it. What I object to is the absolute harassment of the non-stop phone calls. I have never had this experience with any other company. I mailed a check to them a few days ago. It hasn't gone through yet. I am getting call after call after call. The part that makes the company so terrible, is that their business model seems to be "use us once, and you will regret it". The calls are coming from:
Stillwater, OK
Akron, Ohio
Kenosha, WI
Michigan (no city)
Eugene, Oregon
Ogden, Utah
Florida (no city)
Pennsylvania (no city)
Selma, AL
Bismarck, ND
Minnesota (no city)
Durango, CO
Columbia, SC
I have to assume these are computers taken over as "bots" making these robocalls. This is the most amazing way to collect on a bill that I have ever experienced. This call I accepted occurred January 15. Today is March 4. So I am close to three weeks late with a $14.95 payment. Usually this is not the level of delinquency that gets you a 10 or more calls a day with the following message:
(1 minute and 6 seconds long)
This is what they say:
Your bill remains unpaid and is severely past due. You requested a direct bill for a collect call and entered key personal information to confirm this purchase.
You have a legal obligation to pay this debt. Continuing to ignore our request for payment is a very serious matter.
You must pay your bill immediately to prevent further actions from being taken against you.
Otherwise we will have no choice but to turn your account over to our collection agency. You may also face charges in small claims court for this debt.
You can pay your bill instantly online at www.qtbill.com. Click on the quick pay online button.
You must confirm receipt of this message by calling us at 1 866 720 2137
To automatically confirm delivery, call us using the same telephone number we used to reach you.
If you do not contact us, we will attempt to reach you again to insure you have received this important message.
These voicemails fill your mailbox pretty quickly and are very intrusive. There is no chance I would e-mail them and give them my e-mail address, the phone calls are bad enough. For some people without unlimited calling plans this could also cost you a lot of money. They know that. This is harassment pure and simple. Oops! There's another one...
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