This company is making promises it is not keeping and is deliberately deceptive in doing so. From almost the beginning of our involvement with FDR we have had to call and chase them down to get them to deliver what they promised. Even after making an error in one of the windows they placed in our home, they have not made the situation right, despite the fact that all fees have been paid to them. They have been rude, incompetent and unapologetic as well as unaccountable for their failure to deliver what they promised.
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