Complaint / review text:
Email I received from MerchantCircle after 20 emails I sent them asking why my review of "Heat USA" was removed from their website 12 times: “Merchants are allowed to manage their reviews feature, hence, they can remove individual reviews or the entire feature if they so desire.” This is very unfair to the consumer who is not able to read the negative reviews that the businesses do not what consumers to read. Try writing a negative review at their website: merchantcircle.com, it will be eliminated within days by the business it was written about. Try to call their 800 number from their website: merchantcircle.com. 800-305-9203, it always says this business is temporary closed or want to charge you $34.95 to talk to them. Consumers need to stand up to these so call consumer advocate websites otherwise we the consumer will get taken and scammed into thinking these businesses have only wonderful reviews and do business with them.
Email I received from MerchantCircle after 20 emails questioning why my review about “HEAT USA” was removed:
Subject: [#MGO-788957]: neighbor / listing-remove=Remove listing /
Date: 12/28/2010 2:46: 11 P.M. Eastern Standard Time
From: [email protected]
Merchants are allowed to manage their Reviews feature, hence, they can remove individual reviews or the entire feature if they so desire.
The MerchantCircle Team
800 W. El Camino Real, Suite 330
Mountain View, CA 94040
Follow us on Twitter: http://twitter.com/MerchantCircle
Ticket ID: MGO-788957
WYBS Inc., DBA MerchantCircle
201 Main Street
Los Altos, CA 94022