I bought a home from someone who had his mortgage with American General Finance, after paying him an attorney to file a quit claim deed we went to American General, I wanted to finance with another company but the loan officer there told me that i was able to get a lower interest rate if i could make payments with them for 6 months, after the initial 6th months i was told that the interest rates had gone up and i should wait an additinal 6 months.
Now a year after that i was told my home was upside down and i needed an additional 20k to refinance. I did not have the additional cash to do this, i was told at that time to keep paying the mortgage until the prices of homes went back up. Moving forward 3 years i had a fire at home and it was a total loss, at that time i was informed that once the insurance company paid me they would take the money and apply it to the principal because they do not do new construction only repairs. I had them put that in writting. Then i told the insurance company to hold on sending that check and decided to talk to someone higher up within American General, i did speak with the district manager and explained to her how this situation came about, she then said that i was not able to do owner building and i had to hire a general contrator instead of subcontractor to do the building and oversee it myself.
The insurance is not paying me enough to do this, so i am at a standstill with this home. Mean time i pay the mortgage and rent which i could hardly afford. I dont know who to turn to to get something done.
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