To date I have had 29 transactions (winning auction bids) with www.shopgoodwill.com. I have been engaged in constant complaining to them via email since I began participating on their site. My quote included in each and every email is
" There is no disclaimer that is going to protect you from intentional misrepresentation or gross negligence irregardless of being a charity".
Notable instances of concern began very early as did my complaints. Responses I have received back have their own problematic issues. I have advised this organization on numerous occasions that I believed there would soon be a movement for a class action suit against them because of the things that I had noticed. That is why my complaint is here on record so I may be found and contribute.
The details of my problems with www.shopgoodwill.com are strategically withheld because these folks are headed into litigation if there is not something done on a large scale.
I continue to trade with them because of the uniqueness of whats available.
In all fairness, I do not believe that what is occurring with www.shopgoodwill.com is inclusive of every person or facility participating. My complaint is a formal notice of my intent towards them and also a warning to anyone doing or considering doing business with them.
The price of something may be inflated (fraudulently) but you can know what that price will be so you can decide to bid. Question everything using diligent common sense. Pay closest attention to items that are not tested and the reasons why especially when like items were tested. Of course you will find that the listings may include false statements about items that inflate the price and at the same time staff advising they were unable to give an opinion on a clock working because they are just not experts. They are after all rank amateurs who can only go so far in their little show if you pay attention and do your homework.
The people who speak out defending this organization need only be disregarded without the need to qualify the validity or truthfulness of what they say for a very simple reason.
"You cannot defend any of the operating practices of an entity that has no standardized operating procedures for its participating members".
Why this is true is not everyone is doing the same thing or following the same set of rules at shopgoodwill.com.
It is when an honest person convincingly defends a very reputable well run honest member store of shopgoodwill.com without clearly distinguishing them as being proof of the integrity of the entire organization that consumers are defrauded irregardless of whether the person making the claims realizes it or not.
Intentional fraud does exist inside of shopgoodwill.com so make sure you know what your talking about before you say "its all good".
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