On October 29 there was an unauthorized bank withdrawal for the amount of $49.90 Along with two (2) overdraft fees of $32.75. I have called the listed 800 number repeatedly and ever been able to talk to anyone there about the refund of these sums, which totals $115.40. I am on a fixed income and do not have $115.40 to loose. Since I cannot talk to anyone from DirectBenefitsonline, I would really appreciate an email or some form of communication letting me know that the money wrongfully stolen will be returned to my account.
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