You are better off buying a card board box to live in, then having to deal with Brian Berbenbile, owner, of Arcadia Homes.in August we put $1000 down as earnest money on one of his listed properties. The earnest money was to be fully refunded if the transaction fell through. We were declined financing for the property so I immediately contacted Brian about my refund. I also gave him explicit details as to where to send the refund.
This is when all the lies and phony excuses started. When I contacted Arcadia Homes as to the where bouts of my refund, I was told numerous times it was in the mail, never once was it mailed or it would be the next day or week. Brian always acted surprised I hadn't received my money and blamed the bank on issuing the check, which was never done. Brian's reaction to my not getting my check was one of falsified surprise that I hadn't received it yet. Brian knew the check was never issued or mailed, but told me otherwise (flat out lied to me). This has continued for almost 4 months now.
As recently November 18, I was told that Brian had a check for me at his Mesquite sales center. When I arrived Brian said it would be just a minute. Fifteen minutes later he tells he can't write a check until Friday 11-19 because if he issued one at that point in time the check would have bounced. He swore to me up and down that on Friday he would personally deliver the check to me at my residence. Well on Friday 11-19 I still had not seen him by 1:20 in the afternoon. I called Brian at the Arcadia Homes Sales Center. James Bradley answered the phone.
I asked for Brian but he said that Brian was out. I then asked him when Brian was coming to my home to deliver my check. James then says that it won't happen. I might get my check on Monday 11-22. You can imagine my anger and extreme frustration now. Any reputable business would have put my earnest money into a escrow account that would be easily accessed. Not Arcadia Homes, they spent it on God knows what, now making my $1000.00 unavailable. Until Arcadia Homes can dupe someone else to purchase a home from them, my money won't be refunded until their closing of the transaction with the poor fools. Now I have to wait until Monday 11-22 to see if I get my refund.
The refund of my earnest money should have taken a week, two weeks at the most. Now four months later still no refund and any interest I would have accrued is lost.in summation of all this, I most adamantly recommend to anyone, steer clear, do not do any business with Arcadia Homes if looking to purchase a manufactured home. There are other dealers in the Dallas Texas area that would serve you much better in the purchase of a manufactured home. Unfortunately I can't give these guys a rating of less than zero. Again I warn you, do not do any business With Arcadia Homes and Brian.
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