Complaint / review text:
Debt appeared on my credit report, called company indicated debt not mine.
Situation came up i needed item off my credit report, called company asked if I could get a refund if I paid the debt and could prove at a later date that the debt was not mine, I was told that i could.
I paid the debt. I then came into possession of a document from Verizon stating that the debt was fraudulent. I again contacted the company, informing them of my proof. They indicated to me to send in a copy of my proof, which I did.
Long story short, they refused to refund the money. A collection company not paying what they owe. There is nothing in writing anywhere that I can find that states that I'm not entitled to a refund now that I can prove that the deby is not mine.
Collection companies retrieve money that people legally owe to others, they are not suppose to keep money that can be proven was not legally owed. I guess they really don't like refunding money do they.