Complaint / Review
Vonage
VONAGE Over charge - Making loopholes for overcharging customers

Hi,

I subscribed to VONAGE residential plan which had free and unlimited dialing to 60 countries. I was paying fix monthly bill but now I am charged with 110.98 USD. Which is huge and they are saying I dialed numbers in the country where it is charged even though that country was listed in free countries.

Why I am allowed to make such call if you'll charge me extra? Why I am paying huge monthly bill? They say it was "*" on the country, You have star on almost every country in the list.

I feel, I am ripped off. Is VONAGE A FRAUD or real company?