I am a veteran, and I am also disabled. I only get $1000/mo to support a family of 5. I sent off for a $2.97 pamphlet on how to set up a work at home business to try and bring in a little more money. I still have not received the pamphlet, and I suddenly have have a charge of $149.95 taken out of my account. I cancelled and requested my money back. They refused to refund my money. I asked to speak to a supervisor, and all I got was somebody's voicemail. I immediately called back and asked to speak to a supervisor. Corby came on the line. I explained to him my situation and that because of their unauthorized charge, I no longer had any money left over for the month to feed my family. He stated that the customer service rep that I previously talked to had offered me a refund (which was a lie). He didn't care. He stated that I had 3 days to evaluate the material (which is unreasonable to begin with), and that I did not cancel within the 3 days. I told him that I still have not received the material, so how could I possibly evaluate the material within 3 days. If anything it should be 3 days from the time that you get the material. He still refused to refund my money. I looked them up, and there is actually a lot of complaints that the same thing has happened to a lot of other people. One acutally says to call them and ask for extension 144 (Jennifer) and you will get a refund. I tried that route, but only got another voicemail box with no results. Please pass this info on so that hopefully someone will eventually put people like this out of business.
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