Hello.
I recently had $12 taken by your organization. Could I please have my money back? Thank you.
I was also informed by your customer service representative that you have my credit card information, all previous home addresses and the names of my children for some reason. I never gave you this information, but it is enough to concern me greatly.
Could the deluxe subscription which I was informed that I have been selected for (I never signed up for it and I refuse my membership) and which I was told will last indefinitely at $12 per month convenience charge of $4.95 be canceled immediately and my money be refunded?
I am also concerned if my parents and associates have been billed this amount as well. It is also my belief that my employer has been called by your organization and one of your CSR's asked personal information which was supposed to be verified by my employer such as my annual salary, my tax bracket, how many deductions I have etc.
Thank you for your attention in this matter. I was told that I may have to wait at least 6 weeks for the subscription to be canceled. Unfortunately, I have had to blind cc some organizations and leave this message on review boards. It was my sincere hope that my $12 could be refunded and my subscription canceled but now the harassing phone calls and the name calling really should stop. Your organization should pay me for this disrespect and inconvenience.
Mark
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