Usacomplaints.com » Computers & Services » Complaint / Review: Microsoft Corporation - Automatic Renewal after cancelling subscription. #640250

Complaint / Review
Microsoft Corporation
Automatic Renewal after cancelling subscription

I received a charge on my credit card for a year's subscription to X-box Live. When I asked my gamer about it, he said he had canceled that. I called the service and found out that my son had indeed canceled the subscription, but had not canceled the automatic renewal. They refunded this year's payment, but I guess I paid last year for naught. How can they do that?


Offender: Microsoft Corporation

Country: USA

Category: Computers & Services

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