I have 3 dogs which I registered with this company. I am moving in a few months and cannot take them with me. I will be turning them over to a rescue group. I just wanted to delete the dogs from the membership so that the new owners could register them if they want. I did a "live chat" with someone from the company and they told me that I couldn't just delete the dogs. I needed to fill out a form. They intend to charge the new owners $14.95 for this service (if adoption papers are included, fee will be waived). I never paid a fee when I first registered them and I certainly don't want someone who is rescuing my pets to pay one either. I had these same pets signed with another company and all I had to do was log in and delete the animal; no questions asked.
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