I am a long-time eBay/PayPal user and just completed 2 sales within a week of each other. I have 60 transactions and 100% feedback. The first transaction with PayPal was fine. The high bidder won, the high bidder paid via PayPal, and I shipped the item. Good deal. The second transaction was for the same type of item (both high-end hand saws, no moving parts, just a saw). eBay pended the payment within PayPal for 21 days. My payment terms were "upon receipt of payment, I will ship item" (free shipping, by the way). After contacting eBay, a chore in itself, I was told I do not have enough activity as a seller, thus the pend.
Unbelievable! Both the seller, me, and my buyer are inconvenienced, as I will not ship until payment is received. "Pending" is not "received," so I will not ship, and my buyer is upset as well. Way to go, eBay, a fine business practice you have going. Thanks for assuming fraud on my part. After speaking with a "supervisor," they will lift the pend after 24 hours, and I will ship my item. I am done with eBay/PayPal and will rely on Craigslist or the classified ads. I spent way too much time and burned way too many emotional calories on this simple little transaction. I have to assume there is a lot of fraud going on within the eBay community for them to take such confiscatory measures, which reinforces my decision to bail out of the online auction arena. I would suggest readers think twice before using the eBay method to sell or buy items. The whole thing has an odor about it. I am trying to be a nice person.
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