Today, I received a final notice in the mail from United Online Collections Division. They were sending me this notice on behalf of their client, Juno, a United Online Company. The notice does not specify the product that I ordered, or the date it was ordered on. The amount that that is past due is $29.90.
I am very diligent about paying any invoices or bills that I receive. I don't recall ever ordering anything from Juno, or ever receiving any invoice for whatever phantom product I allegedly ordered from them. I went into my computer's applications drive to see if I'd downloaded anything from the company, and came up with a blank.
My next course of action was to call the toll free number that the company provided, to see if I could speak to a customer service representative. I was only given 2 options: the mailing address to pay my invoice, and the company's mailing address in order for me to send them a letter to contest the invoice.
I went to their website to see if I could find any additional contact information. The only options presented to me was to create an account or log in with my account information. I was suspicious, and did not provide them with any information.
Lastly, I decided to perform a Google search on the company, to see if I could find out more information on the company, including complaints. I found this website and saw that others were ripped off by this company.
I will not pay off the invoice. Further inspection of the invoice showed that they put down my address backwards, therefore proving to me that this company is not what it seems. I hope that this company is found out by a fraudulent agency and will be shut down for mailing out bogus invoices.
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