Jennifer is on welfare. Her two daughters live with her. Her rent was being paid directly to us by social services. She moved in on April 1. She cancelled the direct payment to us and started to collect rent money from welfare. She did not pay rent for January, February, and March of the following year.
We took her to the Landlord and Tenant Board. The Board does not collect money from the tenant, they simply provide an order than can be enforced if you apply to the Small Claims Court.
She complained about bed bugs after she had them for 2 or more months. We had to assess the whole building for bugs and then spray her unit. She did not prep the unit and therefore spraying was not as effective as intended to be.
Her boyfriend smashed in the window and kicked in the kitchen door.
He is in jail for another reason and the police officer would not tell us his name, and Jennifer Haines would not tell us his name.
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