My experiences with this company mirror those previously posted. This company is unbelievably bad... Since October (it's now March) I've had problem after problem with them. Oh, yes, the funds will be withdrawn from my account in a timely fashion every month but where the dispersal ends up is anyone's guess. It's IMPOSSIBLE to reach a representative directly and the phone system sucks! I FAX, e-mail and try leaving voice messages (good luck with that!). The late payments to creditors is happening more and more and my credit report has nosedived. I was told that initially, the first two or three months cause cause it to take a hit but it would quickly recover. Wrong! It's much lower now than before I entered the program. I've never missed a payment to UFS but have suffered from their incompetence in however their system works.
I'll be contacting the BBB and Florida Attorney General's office very soon unless they give me satisfaction, which I doubt they will. Currently, I have many unresloved issues from weeks ago.
Yes, I take responsibility from getting myself into this debt but made a concerted effort to rectify things. It's a shame there are companies like UFS out there preying on those who allowed themselves into such a predicament. There should be a class action lawsuit against companies like this.
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