In Sept 09 I droped m travel trailer of at Camping World for a repair on the roof. It was leaking and the insurance company was to pay for this.in Feb after major delays on parts from Keystone I recieved a call from Camping World and was told that the claim was denied.
After about 10 minutes I asked what it would take to reseal the roof. I was informed $650 and $400 for the clean and recoat of the roof, it was $1100 total. I have been out of work since Mar 09 and told him I could not afford this. He than told me of $220 charge for the insurance estimate, that was never disclosed to me. I told the service manager at that I would pick it up.
I picked up the trailer and written estimate and noticed that the estimate had the roof reseal at $190 for two hours labor and the sealant at $48 for a total of $238. They were going to over charge me $410.
I called the Manager and talked to him. After relaying the dertails he was very quiet and he had nothing to say. He stamered on the phone, He did not even offer to help on this. He knew he was caught in a rip off.
0 comments