I ordered an item from this company for my granddaughter for her birthday using my debit card. Two days after placing the order the money was deducted from my checking account.
Ten business days later I have yet to receive any type of communication from this company. I have left several voice mail messages and emails, daily, and have yet to receive a response. The phone is never answered!!! The company's message indicates that their office hours are Mon-Fri, 9:00 AM to 5:00 PM CST, and that they are busy helping other customers, to please leave a message and they will return your call.
I have had to dispute the charges through my bank and am awaiting a reply from my bank on the progress of the dispute.
DO NOT ORDER FROM THIS COMPANY! Customer service is nonexistent. I feel that this company is a ripoff and obviously does not feel the need to meet their obligations.
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