I was also mislead by Great American Readers, LLC. I was frustrated and at a dead end, when the company would not let me cancel my account by phone so, I thought I would look the company up online and see if they had a website I could communicate with. Much to my surprise I found this website.
I read every review and began to feel more and more angry that I was scammed and I wasn't sure how to get out of this mess, just like every other person who filed a complaint. I took the advise from another complaint and filed my own report with the Better Business Bureau.
After filing the complaint, I thought I would give the company one more chance to make everything right so, I called them. This phone call was going the same as all the others. They took my name and said a manager would call me back in few days. At this I had had it. I very calmly told the girl on the phone that I had investigated the company and found out that they do this exact tactic to all their clients and I had filed a report with the Better Business Bureau and I was also recording the phone conversation for the scam segment on the 10:00 evening news and if I didn't have success with this phone call I would also call the Attorney General after hanging up with them. At this point the girl put me on hold for a few seconds. Upon returning the girl very politely said your money will be returned to your account and that it has been cancelled.
I want say Thank You to this website and all of you who filed a complaint. You gave me the courage to stand up to this company. I am very gratefull!
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