Complaint / Review
Sephora
Return Status - Online Customer Service

I have been trying to find out the status of a return made at the beginning of October for a month now. I call, and am disconnected. I email, and am told the phones are fine and call. Once, I was told to email another department - without the address to send that email.

I have been given conflicting information, and have been trying to resolve this issue for quite some time. I used to recommend Sephora to others, now I advise them to stay away from the company.