Usacomplaints.com » Miscellaneous » Complaint / Review: GMAC - HomeComings Financial - Loss mitigation call center to india cancelled mha modification after notarized final offer sent claiming docs not received in time (documented receipts showing one time). Then offered a non mha modification (in house gmac) modification. #555363

Complaint / Review
GMAC - HomeComings Financial
Loss mitigation call center to india cancelled mha modification after notarized final offer sent claiming docs not received in time (documented receipts showing one time). Then offered a non mha modification (in house gmac) modification

After sending in my final modification offer in the fed ex envelope provided (verified on time) that was due on 1/1, I sent on 12/28 received on 12/29. I received a letter stating that the final modification was denied because the documents were not received by 12/30. I called and spoke with Yvette #21305 and she stated that she would escalate and to call back on 2/3. I called and reached Praveen #9371 who stated the the modification had been approved and went on to tell me that my payments were actually higher than what was on the MHA offer. I calculated the difference and it came to 101,000.00 -, and I asked how could this be? I was informed that the documents were being sent out and to sign and send back, that this was a GMAC modification and not MHA, because my documents according the their system were not received by the due date, which the evidence shows a different story.

If I was not as informed as I was and was "grateful" to have my modification approved and sign and send back whatever they sent me, then I would have be "scammed" by the lender at a cost of over 100,000.00.

I have filed a report with sig tarp and wanted to warn anybody being considered by gmac for a mha modification to send everything via registered mail, copy everything, cahiers checks for payments, and if your 3 month trial goes over to keep making the agreed upon payment.


Offender: GMAC - HomeComings Financial

Country: USA
Address: Waterloo Iowa
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google