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GMAC - HomeComings Financial
Loss mitigation call center to india cancelled mha modification after notarized final offer sent claiming docs not received in time (documented receipts showing one time). Then offered a non mha modification (in house gmac) modification

After sending in my final modification offer in the fed ex envelope provided (verified on time) that was due on 1/1, I sent on 12/28 received on 12/29. I received a letter stating that the final modification was denied because the documents were not received by 12/30. I called and spoke with Yvette ...