American Moving & Storage, the agent for United Van Lines, in Las Cruces, New Mexico is horrible!!! Do not use them. Be prepared for a setup.
1) Make sure everything is tagged and accounted for. (They probably won't let you do this.) Watch out if everything is not tagged or they "run out" of tags or boxes.
2) Buy extra the insurance no matter what they say! Otherwise, they will only pay you $. 60 per lb for the items that are "lost in the move." Even if you do buy the insurance, they will probably blame you for for the goods they happen to "lose."
Check out American Moving & Storage at bbb.org for more complaints and see for yourself how the manger, Fred Serna, blames customers their bad service. Copy paste link below.
Http://www.bbbsw.org/PublicComplaints. Aspx? CompanyID=16733
Don't count on United Van Lines to protect you.in my experience, they will defend their agent over their customers. Save yourself the headache and avoid them both!
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