Complaint / review text:
I ordered Quinceaera reception decorations supplies from Doug McKeown and Linda McKeown of the Centerpiece Store and never received my items.
A Quinceaner Was coming up so i order these supplies to decorate the place but the quinceanera came and left and I never received one supply. Luckily I realized I was not going to receive my supplies since I ordered them in May and I was closely approaching September 2009 and still no sign of my supplies. So, I kept calling about my supplies, The owner, Doug McKeown, made empty promises to me week after week after week stating that I would receive My supplies. He told me that I would receive the supplies before my Necies party.
And, now 9 months later, I am still trying to receive my promised refund from The Centerpiece Store. Shipping them would of only took 1 to 3 weeks. This promised has been taking months. Everytime I call Doug to inquire about my supplies, he keeps saying the SAME thing. YOU will receive your supplies in 3days. Please avoid this online store. It is nothing more than a scam. They take your money and give you no supplies and then promise you will receive ur supplies.instead they keep giving you excuse after excuse after excuse as to why you do not have your Supplies and as to when you will finally receive your supplies. They don't answer the phone anymore last time they answered was in the end of November telling me i will receive my order in 14 more days..