Me, my partner and her three kids transferred right into a townhome in Santee Ca. I applied the SDG&E site to change my support from my apartment towards the townhouse providing them with a couple of weeks notice (they obtain 5 times). About the evening I shifted, I had been informed my support wouldn't link in the townhouse for three more days, after I questioned why, I had been informed they did not approach my demand till two days before, plus they need five days. It did not matter that I'd posted the demand fourteen days early. After obtaining the run-around with CSRis, I'd to obtain authorization from my apartment to remain there for an additional three times. About the evening they explained energy could be linked they offered me a-12 time screen that somebody must be property. Because I'm within the Navy, I'd to plead your day down to become there. After I lay house for that 12 hours without any term from SDG&E, I called customer support. I had been informed the ability have been linked however the primary breaker wasn't swichted on since no body was in the container. The container reaches the finish of the building which has four townhouses. Quarry is about the oppisite end-of the building. I had been advised to get hold of my HOA to obtain the container exposed to switch the breaker. After I questioned why the technology did not knock-on my doorway, I had been informed "it isn't their work". I approached my HOA and was informed that SDG&E retains the secrets towards the containers I celled SDG&E again, plus they stated yes they are doing possess the key for that container. I questioned why I had been informed to get hold of the HOA and was informed which was their plan. I told them to deliver the technology back out to start the container and was informed I'd get another 12-hour window. It was in November with two-three year-olds along with a seven-year old in a black chilly home. I required to consult with a boss and was placed on store. Fifteen minutes later a boss advised me there is no method to obtain a technology available faster (than what?) and I'd need to delay. I requested the boss why the technology did not knock-on my doorway and was informed again it isn't their work. After returning and forth with subsequently got 20 units, I eventually informed them if there isnot somebody therein half-an hour, I was likely to prosecute. I had been requested to hold on and in regards to a moment later, was educated the technology was making their North Park workplace and could be there within 45 minutes. I inquired basically needed to uphold the container or when they might hit. I had been informed they'd knock-on my door. "Truly, I believed which wasnot their work?" I requested with the sarcasm I really could get in. I had been subsequently educated from the SAME boss he did not understand where I really could have gotten that impact! (what about from you?) The technology arrived and was ethical and quick and apologetic. This is exactly what occurs if you have a monopoly without having limitations onto itis customer support.
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