I started paying on my Blue Hippo account Spring of 2008. I finally ordered a desktop computer of my choice October. After two months past, I called them and asked why was my computer not at my door step yet? I thought it would be here by Christmas. They told me I had to pay $56 for S&H.
I thought that is crazy! The computer is only $785, and I had paid $960 into this account. They told me that shipping was through another company. So I sent it in, and another month passed, I called again, and they claimed they did not recieve the shipping fee. I told them, that's a lie, because I checked with the postal service to see it the shipping fee was processed. So operator checked again and said, oh yes we do have it, and your computer should be there in 2 to 4 weeks.
Another 5 weeks went buy, I called them again, and they told me to call back next week, that they would make my order a priority by putting it on their manager's desk.
I called every week for 2 more months, same song, call back next week, or you should have recieved your computer by now. I tried to call Monday December 14th, and now the number gives a busy signal, and the website no longer exist.
Dirty crooks! It's strange that they could take payments out of your account on time without skipping a beat, but they can't give your order in timely fashion, if at all. Good for you, to those who eventally recieved their order.
Diane B
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