Complaint / Review
Direct Merchants Bank Mastercard
HSBC This Bank never notified me that they were attempting to turn my balance over to a collection agency. They just did it, and then that agency turned it over to their attorneys in Denver, Colorado

After turning over a 7-year-old account, with no notice to me that there was an attempt to collect, Direct Merchants Mastercard's attorneys attempted to serve me with papers on numerous occasions. Their process server never did hand me the papers, nor did she even TOUCH me with them; she simply placed them under my door. (Yeah, then I DID touch them!) Not only is Direct Merchants unscrupulous because they did not demand payment as stated in the Complaint which I happened to glance at before I returned it to the attorneys alleging improper service, they attempted to serve me by not following statutory rules in the state of Colorado.