I'm reporting that AirG has been acting in an unbusiness -like way by charging me for a service or services that I've never used! I noticed that there was a $4.99 charge on my cell phone bill that was billed as AirG Voice Chat. I have no clue what this service is, nor have I ever used it in the past. I have had this problem before and have brought it to the attention on my service carrier.
I was reimbursed by the cell phone company but now another charge is back on my bill. I noticed this time that there was an 800 number listed next to the charge and have called them. The operator that took my call informed me that I either downloaded a ringtone, wallpaper or game from them (I did not) or that I received a text from them inviting me to use their service (again, this is a negative). After informing the agent that neither was done in the case, he assured me that I would be "unsubscribed" and that no future charges would incur.
Now this is all fine and dandy, but my question still is "how did I get subscribed in the first place?!". Also, another little tidbit is that I was told (when I asked) that I would NOT be reimbursed for any charges. So basically I have paid this month and last month's charges, didn't use any service of their's, and I don't get anything in return. Nice.
This is a pretty nice scam on their part! I wonder how much money they're raking in from unsuspecting victims?
Anyway, I would LOVE to get a response from this company but I know I won't hold my breath on that. It would be nice for someone in the company to RECTIFY THIS SITUATION.
Sincerely,
An unwitting victim of AirG.
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