I had hired this company in May to modify my first and second mortgage. The results for both modifications were poor at best. I only got an interest reduction of 1 percent for the first with NO principle reduction and after 3.5 months, no response from the bank on the second. I called this company to get a refund on not getting any results on the second and one of the employees named Jeff said we know you have been calling in for a while for a refund and we will get it to you. A few days later, they called me and said they got a modification on the second, which again had NO principle reduction and modified the interest rate only three points. I then told them again I wanted a refund, on which they refused. They said that being they got a modification of some type, although not a good one, they owe me nothing and they would close the file. After waiting three and a half months for some word on modifying the second mortgage and once I asked for a refund for no results from the bank, they somehow coincidentally a few days later got a small interest modification done so they would not have to refund any money back.in a nutshell, they gamed the system. Be warned: once you pay them their fees, you will not get it back.in their minds, all they have to do is make the smallest modification to your loan, and they will tell you they did their job and that is all they can do for you and not give you any refund at all. I am currently filing a lawsuit in smalll claims court for gaming the system and will contact the Arizona attourney general to shut this company down for good. Stay away from mortgage assistance group!!!
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