Usacomplaints.com » Miscellaneous » Complaint / Review: Verizon - Misled and Overcharged by Verizon and they refuse to fix it - Global wireless card. #509643

Complaint / Review
Verizon
Misled and Overcharged by Verizon and they refuse to fix it - Global wireless card

I ordered a global wireless USB card to use on my laptop and stupidly relied on what the Verizon rep had $129.99/m charges I expected (and reviewed with them based upon my prior usage of my domestic card and with the check how much you are using feature I was told about).instead, 3 days into my trip to Europe, Verizon called (the U.S. Of course... I spent HUNDREDS of dollars in phone calls back to them to sort it out) and they advised I was already over $900 OVER the monthly fees! In just 3 days. Well after about 5 hours in calls NOTHING was sorted out and they insist it was legitimate. No one seems to care that I was told something completely contrary and that the feature to check usage would not even work in Europe. Talk about a SCAM!!! This was the biggest rip off and scam and anyone thinking of getting a Verizon global wireless card STOP and DO NOT GET IT from Verizon! I was RIPPED OFF and am PISSED off that they just don't care. Their reps all told me the wrong information and I am stuck paying an outrageous bill for their mistakes. They suck!!! Do not trust verizon. Do not trust verizon.


Offender: Verizon

Country: USA

Category: Miscellaneous

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