XMHealth&Beauty said they have a term stating within 5 days you have to cancel you GOOGLE money making kit or they will charge that amount. At first the site said 1 dollar. Btw. Their name is no where on the site that I've seen.
After ordering it on the 20th for 1 dollar I never received the product. I noticed a charge on my bank account for 84.45 I Called them 3 times, waited on hold the first time over an hour no answer on 8/25/09.
Next time I called them on 9/26/09 at about 10am and was on hold over an hour. Called back later and again on hold over 40 min. When I finally spoke to someone the rep said they will not refund my money becuase of their terms and what it states. I told her I never received the product and she didn't seem to care.
After that no result conversation I called yet again on the 27th and I explained to them again I did not received the product and had no chance to view it and was told the same thing only this person offered 20 dollars and to give me a password and user name. I asked her um how can I use that when I do not have the E mail you claim the company sent? She offered to give me the site. I said no. You need to give me my money back because I had no chance to view it before the 5 days and I believe your company did that on purpose so they can take my money and hide behind their ludicrous terms. No results.
I called yet again today the 28th and this rep told me the same thing and offered 20 dollars. I told her my card was closed by the bank because of your fraud. She said she'd give me a pass word yadda yadda and I again asked, how am I going to use that when I do not have the product? She said you can go to the site. What site? You never sent me anything and I flat out told her this is your way of keeping my money. No I do not want it becuase you scamed me by not giving me the product in the first place in which I would have had a chance to view it and decide if I want it or not in 5 days.
If this happened to anyone else, go to BBB.org. Look up their company and you'll see they have a C - as well as the same complaint. File a complaint with the BBB.
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