On Oct 21 at 3:28 pm, a package was picked up for Priority Overnight shipping. The destination was Fraser Lake, B.C. The parcel did not arrive until October 27 at 4:30 pm. The tracking number is 790116363848. This is a 10-hour trip from Vancouver. I would expect a full refund on our account, as we are now stuck with parts our customer will be returning.
This is NOT satisfactory. Please advise what FedEx will do to please us, your customer.
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