This parcel was supposed to be sent to Indonesia at the end of March. On 4th April, we received a call from local FedEx saying that we needed to provide all the documents in order for the parcel to be cleared from customs. We provided all the necessary documents, and in between there was a lot of miscommunication and thus a delay in clearing the parcel. Till today, we have no news from FedEx and the parcel is still with them. This case can go up to a year, who knows? I am very disappointed with the way FedEx is working. I will never use FedEx again. Also, this is not the first time I have encountered a problem with FedEx.
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