Just Brakes - Brake Services
9142 GRISSOM RD
San Antonio, TX 78251
(210) 681-3316
Before addressing my complaint, Just Brakes are nothing but a bunch of scam artist whom prey on inexperience customer. And on top of that I will be informing my friends and family about this experience at Just Brakes operation.
On Sept 6 I dropped off my Mitsubishi, Diamante LS 2002 for brake inspection, and the estimate was $39.95 for bleed adjustment, then I call to see if the vehicle was completed the reply was NO so I ask them why, then Michael the manager of Just Brake told me he need more work on the vehicle and ask me to come. Within 15mins I arrive at Just Brake to see what the extension of the problem. Michael the manager telling me I need to get all four pads to be replaced for $278, but according to Just Brake ads was only $99. Because of my trustworthy to these scam artist, I agree to have it service. On Sept 8 which is 3 days later I call to see if I can pick up my car and here Mr. Michael telling me there are more problem on my car so I ask him what is the issue now then he reply I need to replace all 4 Calipers for $1,481. I told him not to replace or do anything until I get there; by the time I was there they pull out both front and rear tires and in the process of working on it. I told him just replace 4 pads for $278 but Michael telling me that I needed to replace all Calipers and pads for $1,481. This con-artist put me in a corner where I can't do anything with my car, because both tires are taking off and convince me that I can't drive the vehicle. When I left the shop I did sign the agreement for repair, afterward I call my brother whom a mechanic engineer for 14yrs and advice me not to have the service perform. On the same day Sept 8, around 2:20pm I call back to Just Brake to abandon the service, but Mike the person who picks up the phone sound like he was busy and telling me he will call me back. I waited 2hrs later then call him back and he tell me the vehicle is already perform on and is almost finish. This is a strategy of how a scam artist work, I apologize for any inappropriate terminology that may occur in this letter but is the only way to express my regret experience with these greed at Just Brake
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