I had unauthorized debits taken from my account from last chance payday loans/pdl resource site. I contacted them to see why I was being charged $17.97 and they replied it's in the terms and conditions. I told her I wanted the charges stopped and a refund for what I was charged. She said they would cancel my account but couldn't give me a refund. And again told me to view terms and conditions.
As soon as I hung up, I went looking for their website. I tried PDL Resource Site and Last Chance Payday Loan and neither one was available or did not exist.
So I called back and asked to speak to a supervisor and I was told I could not be transferred and what was my SS#. I had told them I already called and cancelled and just wanted to speak to a supervisor. Again I was told no and was asked for my cancellation number, which I was not given one.
So at this point I was frustrated and said I just want to speak to a supervisor. Again was told it was not possible and was asked for my SS# once more. I finally told them I want to speak to supervisor or I will contact the attorney general. The response was do what you need to do and have a nice day.
So it seems several have fallen a victim to this scam. I just want my money back and this company shut down so there will be no more victims. It just irritates me that at a time like this in our economy that people are willing to steal from anybody.
Louie
Annoyed, Ohio
U.S.A.
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