This was written to me, What a bunch of crap! Another Authentication company can not dispute the authenticity of an item c'mon please! With this contract Nobody can return or question any purchased item or have any claim against the company.
I have bought over $10,000.00 worth of merchandise from this company and they all have turned out to be fake! And this is the response I get: Look at the last sentence.
Thanks for writing!
Unfortunately, someone's opinion, is someone's opinion, and that is all it is. An opinion is not reliable for absolute verification of the authenticity of any one piece, as others will have another opinion.
Please note the terms of user agreement, you agreed to these terms when buying from us which deals with this issue.
Here is our return policy, that you agree to when purchasing from us:
Returns - Resolution of Disputes
Returned items are only acceptable, if they meet the Authentication Guarantee requirements for such a return. First, an agreement must be made by Autographs America that an item, or items, has, or have met the scope of proof to constitute a return, i.E., that the item, or items are, or, were absolutely not signed, or autographed by the artist, or artists in question, and that the purchaser can provide the burden of proof, other than an opinion of another authentication service that the item is not authentic. Otherwise, said items are not returnable, or refundable for any other reason.
Please note that the user agreement is a legal and binding contract, fully enforceable in a court of law.
IF you wanted someone to look at the items and give you an opinion, you should have had them look at the item on the web site before you purchased it. As you can see, the images are clearly seen and nothing was hidden from view.
Best regards,
Michael Rigore
Autographs America
Customer Service
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