Im not sure where to report this company who makes this scam... I recently purchased D 'QUEEN phonecard to call the Philippines. I purchased $25 at $5 each. I tried to use the first card and notified me that it will last for 38 mins... As i went on, at 10 mins the connection got cut off. I dialled again to call my sis celphone and this time the card told me i only have 10 mins (i was a little pissed but the ok i said 10 mins isnt bad that basically my minutes just end up 20 mins)
I went on but then at 1min and 50 sec the card notified me i only have 1 min left. As soon as i heard that 30 secs after the connection got cut off. I went and redialled again and to find out i got no more sufficient funds left. I called customer service and they told me i needed to wait 10 mins for them the track the call. I gave them about30 mins and called them back. As i told them what happened the same lady on the line Does not want to disclose her name like when i first talked to her, she hunged up and i called her back automatically.
I guess she can see where the call is coming from so everytime she answers she would say that she cant hear because theyre having a bad connection, but cmon she sounds like she is just next to me on the line. I tried the rest of the card and still i was so frustrated. Theres no contact info on the card other than the 1800 number but then again you will never get a good answer from the operator... I hope someday this scam will be taken in action someday...
0 comments