Complaint / Review
Gamestop.com And Stores
Xbox 360 Arcade Missing Disc, Refund Refused and Ad Disputed

After looking online & calling for product & what I'm buying being in stock, x-box 360 arcade with bonus disc. The disc was missing & the same day, I was refused a refund or disc 6/2/09

The salesman said wait til Friday for the mgr. But he could sell me the missing disc.

After e-mailing corp. & calling twice with no response; friday I called back & got the same from the mgr.& they're not responsible for web ads; it doesn't matter I called & asked when buying, they'll sell me a disc & can't refund cause the box was opened.

I informed him I also had bought an immediate replacement warranty so naturally if somethings wrong the box would've been opened. But I got nowhere.

So I'm out the disc & warranty, I bought the system to not have to buy a disc right away;plus pay to be taken 50 miles to get it being disabled.

Please help; I'm really surprised at them cause I've done mail-order with them before. Thanks

Cowboyeagan
Mexia, Texas
U.S.A.