We are a hard working family who needed a fridge and went to Rent A Center. We had an offer from Rentway, but called RAC because we had dealt with them before and they met the offer from Rentway. Our agreement was for 92 Weeks minus 12 weeks because we had rented before. The fridge was delievered and we signed the contract at our home.
Two weeks later I noticed a descrepancy. When I called the manager she said she would fix it, well she had transfered when we went to make our next payment. When the store got a new manager I spoke with him about it and he told me "Not a problem, I'll write the entire thing off at 81 weeks."
Now they say they won't honor the verbal agreements!!! They say I have to pay 105 weeks and they won't take the 12 off! Then we go into a payoff peroid of 15 weeks! This is so frustrating for us. We are being scr*d!!! Is there any one who can help?
Please email me if you have similar experiences
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