Usacomplaints.com » Miscellaneous » Complaint / Review: Expert Satellite Tv, Direct Tv Delaware Deals - Expert Satellite Tv, Direct Tv deceptive advertising,, misleading info, failed to remove their litter from my home. #451048

Complaint / Review
Expert Satellite Tv, Direct Tv Delaware Deals
Expert Satellite Tv, Direct Tv deceptive advertising,, misleading info, failed to remove their litter from my home

On 4-20-09 i contracted with Direct tv for installation of their equipment in my home for 3 tv's. The equipment was installed the next day. That night i became aware that i had been misinformed, i wanted to watch the Phillies ball game. It was raining that night, it had also been blocked out where i live. NO-one ever informed me that any of their games or any other ball teams might possibly be blocked out. I was already connected to Comcast, i would not change to another tv provider if i had been told that some of the games would be blocked. I agreed to pay $209.00 extra to watch whatever games. Either there employees are misinformed, or they are lying.

The very next day i called to cancel my contract. I wanted their equipment removed from my home. The next day another person came to my home, he was their for a service call. I did not ask for a service call, he could not remove their equipment. Their equipment is still in my home. They have refused to disconnect and remove their equipment. That is their policy, no variations whatsoever.

I am 80 years young, i am also a PARAPLEGIC, my wife of 57 years had a heart attack several months ago. It is physically impossible for either of us to disconnect their equipment. I have called the Delaware Attorney General's office, i hope they will respond. I also called Comcast. Someone their, after hearing this fiasco informed me that Comcast will disconnect Direct tv's equipment, and reconnect me to them, no charge.


Offender: Expert Satellite Tv, Direct Tv Delaware Deals

Country: USA   State: Delaware   City: Nationwide
Phone: 8007292176

Category: Miscellaneous

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