I odered the Instyler and when i got it and tried it out and i automatically didnt like it. It was a very dissapointing product. When I called to return the product they transferred me to a special return department in which they try to convince you that youre doing it wrong and thats why the product is not working, after 10 then 20 minutes of trying to convince me to keep the product i finally just had to stop the representative from trying to teach me how to use a straightening iron on my hair through the phone, and I tell him that i dont care how im using the product i just want to return it. As you try to obtain a return number from the representative they just keep trying to ask you why is it that youre returning the product. After telling them different and valid reasons theyre just not good enough. Another thing that really upset me is that they dont refund your money if you return the product, and i dont believe they disclosed that in the infommercial. Bottom line, this company is a real scam.
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