Before the free sample was finished, a full bottle of 60 tablets was received.
I immediately called the company to explain that I did not want an additional bottle of the RezV. I was told that all that could be done for me was to cancel further orders and give me a 40% discount for the bottle that I had received.
The option of returning the bottle was not offered. I was resigned to the fact that I had another bottle of the RezV and opened the bottle. I noticed that the capsule was a little smaller than the original free sample, but started to take the supplement anyway as I had already payed for it.
I then looked a little closer to the "Supplement Facts" and discovered that the amounts of the supplements were less in the second bottle.
I called them and questioned the fact that the supplements had been changed and was told that it was discovered that the lesser amount was sufficient and better than the "free trial" supplements that I had received.
Since I was not told of the change, I asked if I could return the unused portion and was told that I had received the 40% discount and, therefore, could not return the unused portion for a refund.
Anonymous
Fresno, California
U.S.A.
0 comments