Usacomplaints.com » Miscellaneous » Complaint / Review: Experian - Charged for Credit Score Never Received, Refund Requires Documents. #438137

Complaint / Review
Experian
Charged for Credit Score Never Received, Refund Requires Documents

On March 3rd I was charged the fee for my credit score. Today I called because I never received it, and was told no report was generated. They expect me to make copy of my drivers license, credit card statement, ss#, and send it to their refund address. They were rude, and to submit their request is going to be more expensive and burdensome then the amount I was charged. I was denied a phone number of the department that could verify the credit card charge.



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