I have had to contact Mass Connections, repeatedly, regarding payment issues.
Most of my checks have been short—usually $3-$5. My recent checks have been $26 short. I have emailed, multiple times, and then I usually have to resort to calling. Most times I am ignored. After repeated hounding, I have had some of the issues resolved. Many of the pay issues are unresolved.
The reason so many shorted pay periods went by without my responding to them earlier was because I never used to closely examine monies received against the promised pay rate. When I happened to notice one issue, I started looking at recent checks. Then I pulled out all my checks for the year... Wow... There was some creative accounting going on. At first I thought it was an honest mistake, but the "mistakes" continue to occur.
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