I am working on my spa and have to buy parts. The unfortunate thing is, all the companies I am dealing with seem to just love FedEx. Saturday my first package arrived in good shape and in a timely manner. What's the problem?
The lazy delivery driver just couldn't seem to walk to my door and ring my bell or knock to let me know he/she was there. The driver simply dropped the package at the bottom of my driveway, in front of a vehicle, so even if I had looked out my kitchen window I would not have seen it. We have problems in our neighborhood with theft. I have had stuff taken from right under my kitchen window. These folks are brazen. So anything left so close to the sidewalk just begs to be taken by a not-so-honest passerby.
I have contacted customer relations and filed a complaint, but I see nothing will happen as I got my package (though I didn't sign for it, so they couldn't really prove that, could they?). The trouble is, they put everything on us, as apparently, in their godlike way, they are never responsible for anything. The door tag was still attached to the package, and while I was at home, it could have been used if the driver was too lazy to knock. Once having gotten to the door, he could have left the package there, but I just think he didn't want to walk the 20 feet to my door. The driveway was so much closer for the lazy driver!
0 comments