I was in the process of renewing my lease four days b-for it was time for me to resign lease. The leasing office calls me and state that all info had not came in from my bank and my employment.
They received the info from the bank but supposedly it was not completed. It was 1/27/03 and i had to renew lease by 1/31 they wanted to mail that info back to the bank and wait for the bank to mail it back i explained that i could just take the info to the bank being that it was right up the street.
I was told no. It could not be done that way. Now with verification of employment I work as a barber and the owner of the shop stated that he tried to fax the info to apt complex but their fax machine was not working I took the info to a place to have info fax I paid for it, the fax still was not going through I called to get the right fax number and it still was not working I call back at 2:00 they were closed for their hr lunch
After trying to gather all the info I could to have lease renewed I went and sat in the parking lot waiting for them to come back from lunch their hr lunch turn into two hrs they arrive back 5mins to four o'clock when I explained to them I had been waiting 2hrs I was told that I was lying.
I explained want was happening with the fax and tried to figure out a way to get all info by 1/31the manager said it was nothing she could do and would have to mail everything back out and wait to receive it back keep in mind the lease had to be renew by 1/31 she took the info I had from the bank and my employment and said it was no good and threw the info in the garbage, it was explained to if the paper work is not receive by 1/31 they will not be able to accept my rent for the mth of Feb. And I will be charged late charge fees.
They didn't care what happened but I was never late on my rent they never had in problems with me but at this time when help was needed from them they basically gave me their rump to kiss. I informed them that they will not get another penny from me and that I will be moving on by 1/31 they were not willing to help me but I was a valued tenant. Now they are keeping my double deposit 1058$ and sent me a letter stating that I owe 200$ more for damage to carpet.
They stated I didn't give them a thirty-day notice that I was moving. My plans were not to move and they know that. I did everything that I could to have my lease renewed.
I feel that Sunset bay didnt, when I asked was their someone else that I could speak to, too help me out I was speaking to the manager.
And supposedly it stops there. Manager name ANDREA BURGOS HER Supervisor MARIA GARICA whom I could never contact their no longer with AIMCO their now with TRM MANAGEMENT every time I call just to ask a simple questions they answer me with contact my lawyer or any questions contact sunset bay lawye
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