Unbelievible, I attempted to make my home insurance payment on-line.
Like i had so many times in the past. When I went to my insurance companies web site (where my payment info was on file) and attempted to make a payment, it clearly said my financial institution denied my transaction.
I closed the web site and opened it back up, I then re-entered all my info and attempted to pay my home owners insurance again, it said"your financial institution denied your transaction". I was unsure why this was and decided to just pay in check.
I then went to the ATM and deposited my paycheck, which in therory will post$100.00 immediately, I then went to the grocery store and purchased grocerys.
The next day I went on-line to check my account, I was charged 3 overdraft fees, two of which had no record of transaction and the third was my grocery purchases. My $100.00 immediate posting had not posted because the two mystery transactions, the second theoretically overdrew my account, had not posted because my account was overdrawn, not really. Still to this day theere is no record of my attempted insurance payment. I contacted my insurance company, they e-mailed their daily transactions for that time period, NO payment received. However BB&FEE mean T, somehow stole my money and would not give it back. No onde there can explain to me how this happened.
I am convinced that there is a computer program wriittten to RIP US OFF, somewhere in the BB&T banking system. You know we are all human and make mistakes, but when we do they charge us $35.00 each time, I have caught them in mistakes, it would be nice if we coulod charge them back.
I know they practice Resequenceing, where they hold your deposits and run your debits, to overdraw your account.
I also consolidated my two mortgages into one, two weeks later I get a call from BB&FEE from N.C. Telling me I am behind on my second mortgage payment, I told them I had consolidated two weeks prior, and this call did not envoke confidence in their company, seems that one hand has no idea what the other is doing.
I am in the process of getting away from BB&T, I would and do advise everyone else to do the same. Perhaps one day they will go to H#$
I am on board for a class acton lawsuit and I am in the process of filing complaints with my state banking commisioner and my state attorney general's office. I suggest we all do the same.
GOOD LUCK... Littleman
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