We ordered several bows in ivory, we received bows in white. When I called the bogus number (1-626-401-1278) it sends you thrugh a labyrith of buttons to push to eventually leave a message. When I did the "live chat" with the fictitious Sabrina, I was told the order wasn't correct from my end. That is total BS since we have all our orders reviewed prior to ordering. When push came to shuv, they offered a price reduction if we ordered the bows again. If I made the mistake why would they offer that... Oh guess what, I just received my "letter of confirmation" from them as I am writting this... How funny. They have the odasity to put yesterdays date and I just received it. I thought that this would have been received the instant I made the order. This is just getting better... I am blaming myself for not researching the company. Also, please note that the company was called ya ya creations at one point and time. I wonder why they had to change their name? At any rate, this company is making ordering on-line a really bad experience. I also have several numbers for them should anyone else have been ripped off and would like to call them:
1-626-401-1278
1-626-401-2708
1-626-242-8081
I have also contacted the better business bureau regarding this matter.
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